Adding your staff

Each seat on your Team Access licence is one person. They sign in to the Sysaru app with three things: your Team ID, their email and their own access code.

Add someone

1. Sign in, open Licences in your dashboard, open your Team Access licence and press Manage seats.
2. Type the person's email under Members and press Add member. Their seat and access code are made at once.
3. Send them the Team ID and their access code. The Team ID is the same for everyone; the code is theirs alone, so share it privately.

In the app, they enter all three to join your team. Each person who joins takes one seat.

When the licence is not active

If the licence has run out, the page asks you to renew it before you can manage seats, and your staff lose team features in the app within a day.

Someone lost their phone, or their code? Clear their devices or reissue their code from the same screen.