A contract sets out what we will do for you, by when, and on what terms. You sign it online, and the signed copy is yours to keep.
- Phone, tablet or computer
- Signed copy by email
Before you start
- Sign in to your dashboard. A contract we send waits in Contracts, with Read and sign beside it.
- If you sign for a company, have its full name ready.
- Read it through first. You can ask for a change, and nothing binds you until you sign.
Read it
Open the contract from our email, or from Contracts. Every page shows on the screen, so you can read it all before you sign.
Sign it
- Type your full name.
- If you sign for a company, add its name under Signing for.
- Under Your signature, choose Draw it to sign with your mouse, finger or pen, or Type it to use your typed name.
- Tick the box to confirm you have read it and agree to sign electronically.
- Press Sign the contract. We email you the signed PDF.
Good to know
- Your electronic signature counts as your handwritten one.
- The signed PDF records who signed, when and from where, and is sealed, so any later change to the file shows.
- Signed in to your dashboard, you usually sign without a code. Where a contract asks for one, press Email me the code and type the 6 digits we send you.
If something goes wrong
It asks for a code, and none arrived
Look in your spam or promotions folder, then press Send another.
It says your role lets you read it, not sign it
The account's owner signs. Press Remind and we email them a link to sign.
It says the contract was replaced or withdrawn
Open the newest version from Contracts. If there is none, open a ticket and we will tell you why.
Something in it is not right
Do not sign yet. Press Ask for a change and say what you would like changed.