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What a service covers

Updated Oct 21, 20261 min read

Open Services to see the work you have bought from us. Choose one to see what it covers.

What it shows

  • What this covers: the scope of the work, as agreed when you bought it.
  • Included: what comes with it, such as rounds of changes.
  • Delivery: how long the work takes once it starts.
  • Your responsibilities: what the work depends on from you, such as content or access. Where those are delayed, delivery moves with them.

Good to know

  • These terms are kept as they were when you bought the service. If we change the service later, what you agreed stays the same.
  • For work the service does not cover, request a quote from Billing and we will price it.