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Your first order

Updated Oct 21, 20261 min read

Everything we sell is ordered the same way, from its page in our store, and what you buy appears in your dashboard as soon as you pay.

Before you start

  • Choose the product in our store, and its plan and options on its page.
  • Have a promo code ready if you have one.

Check out

  1. On the product's page, press Order Now.
  2. Your order: check what is in it, and add a promo code if you have one.
  3. Account: sign in, or make your account as you go with your email and a code we send you.
  4. Review and pay: pay by card or PayPal. Where a product can be paid in parts, choose Pay in full or the parts here.

Good to know

  • We email your receipt as soon as the payment goes through.
  • What you bought appears in your dashboard: a licence and its key, files under Downloads, or a service we start work on.
  • Anything that renews is listed under Subscriptions, with the date it renews.

If something goes wrong

The order is not right

Open a ticket from your dashboard and name your order.

You stopped before paying

See When an order is not paid.