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A ticket about a licence or service

Updated Oct 8, 20261 min read

When a ticket is about something you bought, open it from that thing's page. It arrives linked to it, so we see which licence or service you mean straight away.

  1. Open the licence from Licences, or the service from Services.
  2. Press Open a ticket about this.
  3. Describe the problem and press Send ticket.

You can also open a ticket from Tickets and choose the product it is about.