Attaching files
Updated Oct 21, 20261 min read
A screenshot often explains a problem faster than words. You can attach files to a new ticket and to any reply.
- Up to 10 MB a file
The files you can send
- Pictures: JPG and PNG.
- Documents: PDF and TXT.
- Data and bundles: CSV and ZIP.
Good to send
- A screenshot of the error, with the address bar showing.
- The steps that led to it, in order.
- A log file, zipped if it is large.
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